Tata Docomo bets big on SME business in Kerala


Kochi: Tata Docomo Business Services (TDBS), one of the leading players in the enterprise space in India, today highlighted its focus on Small and Medium Enterprises (SMEs) in Kerala with special emphasis on digital transformation of traditional brick-and-mortar companies across industry verticals.

TDBS highlighted Kerala as a key market driving growth for the business, registering a 17% year-on-year growth vis-à-vis 6-7% industry growth in the SME segment of Kerala, for the year 2015-16. The company has been focusing business across segments in the region including IT, BFSI, Textile, Tourism, Transportation, Healthcare, etc.

Kerala has a large base of SMEs which is growing rapidly. These SMEs are outsourcing their ICT requirements to focus on their core business thereby increasing their growth potential. Enterprise Services like Collaboration (Video / Audio Conferencing), Connectivity (Voice and Data), Mobility Solutions, and new age digital technologies such as Internet-of-Things (IoT) / Machine-to-Machine (M2M) have found a steady uptake in the local market. The State government too has been taking a lead in adopting digital solutions for automating delivery of most essential services.

Commenting on Kerala as a market, Joyjeet Bose, VP – SME Operation, South – Tata Teleservices said, “SMEs in Kerala are progressively adopting ICT solutions for business requirements. Kerala is also actively promoting Incubation and startup ecosystem very successfully. These SMEs / Startups are seeking affordable ICT solutions that can help in business expansion, achieve operational efficiencies, enable effective customer engagement, and garner better return-on-investment. We at Tata Docomo understand the challenges faced by SMEs, and have strength and capabilities to offer end-to-end ICT solutions for their business requirements. We offer the most comprehensive suite of ICT solutions in the enterprise space and are in a position to cater to every ICT need of the customer and their ecosystem by engaging closely with customer in form of consultative workshops.”

Tata Teleservices, an integrated technology specialist, offers both broad application and generic voice and data solutions and verticalized solutions across several segments such as BFSI, Healthcare E-Commerce, Transportation & Logistics, IT & ITES, Manufacturing, Government, Services and Retail.

TDBS provides integrated voice, data and managed services to large, medium and small enterprises across India.

Kerala Biz News


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