Kochi: Vodafone has launched a revamped version of their MyVodafone App that can be accessed by Vodafone customers as per their convenience 24×7, free of any internet charges (in India).
Developed on a state-of-the-art platform with intuitive and customized interface, the MyVodafone App provides a personalized experience to postpaid and prepaid customers as well as non-Vodafone customers.
According to a release, the MyVodafone App is everything that a customer desires – see his / her usage, plan details, pay bills, buy recharges and bonus cards, get best offers, access their M-Pesa account, recharge / pay bills for friends and family and so much more, giving him/her the power to manage their Vodafone number with their fingertips!
Easy to navigate with options suggesting next steps, its in-built smart analytics provides a detailed understanding to each customer about his / her usage of the pack/plan on real time basis, manage multiple accounts, track bill payments and recharges, subscribe to new products and services and make MNP requests. Users are also prompted a choice of best pack and plan options basis their past usage trend.
Speaking about the feature rich MyVodafone App, Kavita Nair, National Head – Retail & Digital, Vodafone India said, “Customers are gaining comfort with apps and are using them to shop, subscribe to services and access news/information. Keeping these evolving needs of customers in mind, the MyVodafone App is designed to provide them at their fingertips, a personalised interface of everything that is Vodafone. From accessing their services to managing their accounts or transacting or even getting their problems resolved, the app is a manifestation of Vodafone, on the smartphone.“
An energetic and spirited television campaign, supported by rich presence on social media, prominent and a series of on-ground activations will communicate the app’s various features and benefits.
The MyVodafone App is available to all Android users and is free to download from Google Play. The app will be made available for other user interfaces sequentially.
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