Preventive maintenance service ‘Finacle Assure’
Bangalore: Infosys today announced the launch of Finacle Assure, a preventive maintenance service offering based on an IT Operations Analytics (ITOA) platform. This service will help proactively identify potential issues before these become an actual threat. As a result, banking organizations will be able to save time, lower operational costs and gain agility.
Michael Reh, Senior VP & Global Head, Finacle, Infosys said, “As banking is rapidly transforming into a digital experience, banking organizations are heavily depending on IT infrastructure and technology to connect and interface with their customers. As a result, banks have to manage innumerable applications, a multitude of interfaces, hybrid platforms along with banking regulatory and compliance concerns. Banking organizations are looking for technology partners who can monitor and manage IT infrastructure and applications end-to-end, to ensure seamless business operations. With Finacle Assure’s preventive monitoring capabilities, banks can save costs and their resources can focus on strengthening business outcomes and innovations.”
Finacle Assure’s 24×7 monitoring and remedial services can prevent outages, thereby lowering cost of operations. This service, managed in an offshore command center, also offers a quick response team that ensures rapid resolution of any incident. The offering has a powerful set of analytics capabilities, which help in early detection of application performance issues.
Digital banking solution for young people ‘Finacle Youth’
Infosys has also announced the launch of the Finacle Youth Banking solution, a first-of-its-kind mobile-based banking solution for young people. The digital banking solution, specially designed for young customers between the ages of 12 to 18, is aimed at making banking a fun experience, while giving them a sense of financial responsibility.
“Millennial and Generation Zs are valuable future customers and banking organizations are recognizing the need to engage this technology-charged demographic. With Finacle’s Youth Banking solution, banks can take a lead in engaging with these young customers for their financial needs and aspirations. Catching them young gives banks an opportunity to forge long-term relationships, which in turn will result in increased loyalty and a higher share of wallet”, added Michal.
While the account holders will have the freedom to operate the account, transactions beyond preset limits will have to be approved by the guardian before completion. Banks can deploy the solution seamlessly with Finacle suite of products or any other third-party or in-house developed applications.
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