Trivandrum: The social media initiatives of Kerala Police were launched by the Home Minister, Shri Ramesh Chennithala at a function held at the Police Training College auditorium in Thiruvananthapuram.
A renovated Facebook page (facebook.com/KeralaPolice) and a new Twitter account (twitter.com/TheKeralaPolice) were launched as part of an initiative to use social media platforms to maintain law and order and also to check crime.
In his address, K S Balasubramanian IPS, DGP, Kerala said that these social media initiatives will help Kerala Police to serve the public more effectively and this would also help the police use social media in law enforcement. “These initiatives will help in disseminating correct information to the public and also prevent the spread of misinformation through the social media as happened during the Muzaffarnagar riots. We welcome suggestions from the users and the Facebook page and Twitter account would be fine-tuned as per the feedback from citizens”, he added.
According to a press release from the Police Headquarters (PHQ), several new and additional features have been added to the Facebook page which was earlier launched in October 2013, on an experimental basis. Photographs and videos on crimes could be uploaded and the public could share details of crime with the police. People would get information on various services offered by the police.
Through the Twitter account, users would be able to share messages and links of matters of general interest. Suggestions on law and order and crime could be shared with the police.
Netizens, especially Facebook users, have generally welcomed the move of Kerala Police to get on the social media bandwagon to connect with them but few have expressed their grievance that the provision to post on the page has been disabled.
In the recent past, Kerala Police has launched several ICT enabled initiatives to service the citizens as part of the National e-Governance Programme (NeGP). Some of them are online tracking of petitions / FIRs, e-Payment of traffic violation fines (challans) online and online tracking of missing children.
Kerala IT News