BSNL to go in for convergence of IT systems & Billing solutions

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Trivandrum: Bharat Sanchar Nigam Limited (BSNL), the public sector telecom giant will go for a convergence of all their IT services and Billing systems. This will enable a customer to get a single bill for the various services being availed by the subscriber – landline, broadband, mobile (post paid), FTTH, WiMAX, etc.

This was disclosed by R K Upadhyay, Chairman & Managing Director of BSNL, while interacting with the media in Thiruvananthapuram. He added that BSNL would be calling for the expression of interest for this within one month. “At present, e-Stapling on bills have been rolled out for enterprise customers and this would be made available to all other also after the migration to the new billing solution.”

He also announced that in the next one year, state-of-the-art New Generation Network (NGN) technology would replace the traditional TDM technology in about 38,000 telephone exchanges across the country. In the first phase, 10,000 exchanges in urban areas would be taken up at a cost of Rs.400 crores. This will help BSNL offer landline customers the same services as mobile customers as a result of the convergence of its landline and mobile networks. He added these new services would be rolled out in Kerala in the next 6-8 months.

He said BSNL accounted for 90 per cent of the landline connections in the country and the introduction of new technology would help them maintain the lead. With the new technology, calls to landlines would be available in mobile phones outside homes.

Upadhyay also said that Kerala Circle was the best performing circle with a revenue share of about 10% and the State had an overall market share of 32% among all telecom operators.

In the last one month BSNL has launched the ‘My BSNL App’ for Android and Windows Mobile OS. The app developed inhouse provides a range of services including anytime, anywhere payment of bills and recharging. The app for iOS would be released next month.

As part of the Go Green initiative, BSNL has introduced a loyalty scheme for those customers who opt for email bills.

M S S Rao, Chief General Manager of Kerala Circle and other senior officials were also present.

Kerala IT News

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